EDUCATION
Minot State University - Minot, ND Bachelor of Arts in Business Administration Fall 1990 - emphasis in Management and Marketing - minor in Psychology
University of North Dakota - Williston - Williston, ND Associate of Arts - Liberal Arts Spring 1988
PROFESSIONAL EXPERIENCE
Consumer Housing Resource Specialist, Money Follows the Person Project
- Responsible for locating housing for individuals with disabilities and the aging wishing to transition from institutions to independent living arrangements in the community
- Work with service agencies to increase consumer awareness of the MFP project
- Gather housing information throughout the region for a housing database allowing agencies and consumer access to existing affordable and accessible housing.
- Provide support to the project director
- Develop brochures and fact sheets to distribute to stakeholders throughout the state
- Complete reports on a monthly basis
- Develop MFP presentations for consumers and agencies
TRAINING/SUPERVISING
- Trained and supervised 6 associates
- Prepared weekly schedule for office personnel
- Manage staff by encouraging pride in performance, supporting individual career development, and training in problem solving and teamwork
- Trained new employees in developing and maintaining good customer relations, and how to effectively resolve customer service problems
- Evaluated employee performance; make recommendations for promotions, dismissals or re-training
- Negotiated personnel issues, serving as liaison with management staff
- Traveled to various stores to review evaluation of compliance and policies, assist with set up, training and research errors
PROJECT/EVENT COORDINATION
- Community Involvement Coordinator for Wal~Mart - Co-chair for Wal~Mart Relay for Life Team - Co-chair for Wal-~Mart Children's Miracle Network
- Responsible for Wal~Mart Grant Program - Monitored project budgets for community and educational projects - Coordinated arrangements for public presentations
- Successfully coordinated and organized Grand Opening Ceremony activities
- Member of "Retailtainment" Committee to increase visitors to the store
WORK HISTORY
Minot State University/NDCPD - Minot, ND Consumer Housing Resource Specialist June 2011 - Present Project Coordinator/Medicaid Infrastructure Grant
Oct 2010 - June 2011 Wal~Mart - Minot, ND Accounting Office Manager/Associate
May 1997 - May 2011 Accounting Office Associate March 1991 - May 1997
