Administrative Support / Customer Service
...Over twenty years of administrative support and customer service
...Excellent interpersonal communication, organizational, and follow through skills
...People oriented with a professional, courteous, and customer focused attitude
...Extensive working knowledge of computerized processes and data entry procedures
Administrative Assistant 2005-2011, Minot State University, Minot, ND
• Management and processing of accounts payable vouchers to the MSU Business Office
• Maintain Confidential Files
• Supervise Student Employees
• Schedule meetings and travel for the Associate Vice President of Graduate Online, Distance & Continuing Education
• Purchasing and ordering of office supplies
• Process MSU paperwork
• Maintain an efficient office environment and promote the lines of communication between CEL, MSU and the Minot community
• Assistant in the coordination of department activities
• Recording of meeting minutes
• Prepare department mailings
Administrative Assistant, 2005 - 2011, North Dakota State Fair, Minot, ND
• Efficiently execute multi-faceted responsibilities to include customer service, sales, cashiering, inventory control, purchasing, re-stocking and invoicing of office supplies
• Responsible for requisition of competitive and special award sponsors for state fair publications
• Proficiently operate multi-line telephone system
• Organize and maintain public seasonal storage contracts
• Developed online state fair events registration website
Receptionist/Bookkeeper 1999-2005, Cenex of Minot (ENERBASE), Minot, ND
• Conduct customer assistance to enhance maintenance of their accounts and payments
• Maintain daily balancing of department sales and reports
• Compile and ensure delivery of monthly statements for numerous c-stores in the region
• Coordinate entry of department inventory transfers
• Effectively communicate via multi-line telephone system
