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ThinkWork! Service Provider Promising Practice: Addressing Staffing Shortages in Employment Services

November 18, 2024

ICI staffers Jennifer Bose, Esther Kamau, and Alison White authored a new ThinkWork! Service Provider Promising Practice titled Addressing Staffing Shortages in Employment Services: Trillium’s Strategies for Recruitment, Training, and Retention.


This promising practice describes how Trillium, an employment provider in Washington State, faced staff shortages and implemented several strategies to address them. These approaches included building relationships with their community, supporting staff professional development, empowering their employees, and offering financial incentives for new hires. As a result, Trillium was able to create a work environment that better supported and prepared staff to served people with IDD.

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Topic(s): Transition

Focus Area(s): Education