Product Description:
The Live Healthy Work Well (LHWW) project examines whether access to life coaches, pharmacists, and other supports can improve health and prevent the loss of employment and independence due to diabetes-related complications. This poster summarizes treatment participant (n=128) usage and perceptions of intervention components. Data sources include: enrollment survey, service utilization records, satisfaction surveys, and voluntary focus groups. Six months into a one-year intervention period, 119 (93%) participants met with a life coach and 98 (77%) met with a pharmacist. Participants (n=97) responded to a survey assessing satisfaction and perceived effectiveness of the intervention model. Participants expressed satisfaction with life coaching and 91% (n=68) of life coach comments were positive. Of pharmacist comments, 52% (n=66) were positive and 29% were negative. A second survey revealed that 85% (n = 66) agreed/strongly agreed that coaching helped improve health, employment, and other areas of life; 75% agreed that goal setting helped them make positive changes and to continue to set goals; and 94% would recommend coaching to others. Sixty-eight percent (n=65) agreed/strongly agreed that pharmacists helped them find solutions to diabetes-related problems and 69% agreed that sessions with a pharmacist were beneficial and would recommend pharmacist counseling to others. Treatment participants (n=47) attended voluntary focus groups which were audio recorded, transcribed, and coded to identify emergent themes. Participants were satisfied with support, scheduling, and goal setting with life coaches. Participants suggested that LHWW provide individualized approaches to pharmacist counseling, social supports and coordinated services. Scheduling with pharmacists and additional service providers was perceived as a barrier to program participation. Findings can be used to guide the development of future programs and health initiatives for employed adults with diabetes and results may be generalizable to employed diabetics across a range of ethnic groups including Asian and Pacific Islanders.
